Our global network of consultants have a breadth of experience designing and delivering world-class global leadership development programs for multiple Fortune 100 companies. A number of our consultants are former members of the custom design and delivery faculty at the Center for Creative Leadership (CCL) and currently partner to design and deliver programs with the Ken Blanchard Companies. All have significant experience designing and delivering leadership development programs to populations ranging from front-line managers to top-level leaders.
What differentiates our consultants is that they have been selected not only for their design and classroom delivery skills, but also for their keen observation and facilitation skills. We understand that the most impactful learning for program participants happens during moments of reflection and feedback generated by skillful facilitation of the group. Ask participants what they learned from a Goal Success program and most often it is a personal realization or self-observation that was part of a facilitated debrief, not a scripted classroom module. We are confident that our consultants are among the best in the industry at using their facilitation skills to make each individual learner gain insight into themselves that they can, in turn, use to advance their skills and the organization as a whole.
DAVID JACOBSON, M.A.
David Jacobson is the founder of Goal Success Consulting (GSC). David has over 15 years of experience in the design and delivery of leadership programs for new managers to senior executives. During his tenure at the Center for Creative Leadership, David was involved in the design and delivery of both open enrollment and customized programs. The programs he develops regularly utilize 360 feedback, executive coaching, simulations, case studies, peer coaching, and numerous other learning methodologies. Some of the organizations for which he has done custom program design and delivery include Newell Rubbermaid, Dell, John Deere, Qualcomm, Xerox, GTE/Verizon, Bank of America, Nokia, H.P., General Motors, S.C. Johnson Wax, SAP and many others.
David is the author of Inspiration to Perspiration: The Four Essential Steps to Achieving Your Goals. By combining GAIN Planning™, a proven process David developed for achieving goals, with lessons from Team In Training, the world’s premier endurance sports training and fundraising program, readers learn to apply strategies that have already enabled thousands of people to reach goals they never before dreamt possible. David spent several years as a consulting partner at the Ken Blanchard Companies, and he remains an active adjunct faculty member at the Center for Creative Leadership.
David has a Master of Arts degree in leadership studies from the University of San Diego and a Bachelor of Arts degree in psychology, with an emphasis in communication, from Washington University in St. Louis.
DAVID B. BALDWIN, M.S.
David comes to Goal Success Consulting with over 12 years of experience in leadership development. David has spent the bulk of that time at the Center for Creative Leadership (CCL), where he began in 1995 as a full time faculty member. At CCL his responsibilities have included managing client relationships for customized leadership programs and interventions, managing the Emerging Leaders online research project, managing global blended learning initiatives and facilitating the Center’s Foundations of Leadership and Leadership Development Programs (LDP)®. He has enjoyed delivering and designing leadership programs in Australia, Belgium, Brazil, England, France, Ireland, and throughout the United States to more than 5,000 participants. He founded the organization San Diego Communications Group and transitioned from his full time faculty position with CCL in 2007. He remains an active adjunct faculty member with CCL working across the enterprise. In addition to being certified in 15 behavioral assessment instruments, David has co-written books on influence tactics, visioning, and leadership networking.
Prior to joining CCL, David worked in the television broadcasting industry in news and production with CBS and ESPN. In addition to working for two retail organizations, he has taught university level interpersonal communication courses and conducted research at Caterpillar, Inc. examining the characteristics of Transformational Leadership — charisma, intellectual stimulation, inspiration, and individual consideration — which contributed to Ken Blanchard, Paul Hersey and Dewey Johnson’s seventh edition of Management of Organizational Behavior.
David holds a masters of science degree in communication studies with a focus on organizational behavior from Illinois State University, and a bachelors degree in speech communication with an emphasis in television broadcasting and social psychology. Currently, he is completing a PhD in intercultural communication.
GLENNA GERARD, Master Trainer
Glenna is co-founder of The Dialogue Group, and co-author of DIALOGUE: Rediscover the Transforming Power of Conversation (John Wiley & Sons, 1998). Her expertise is facilitating increased clarity and strategic decision making around issues of critical importance to leaders in their professional and personal lives. She does this through a blend of experiential programs and facilitated conversations, providing individual and group coaching as well as an array of tools and practical skills for collaborating with others. She has 30+ years of personal experience in education, business, and consulting and works with clients across all sectors. A partial list of clients include Intel, Boeing, Levi Strauss & Co., SGI, 3-Com Corp., Hewlett Packard, Environmental Protection Agency, Boston Police Dept, The Fetzer Institute, UCI, Fullerton College, PeaceHealth, and St. Joseph’s Healthcare System.
Glenna speaks Spanish as a second language and holds a BS in Chemical Engineering from Columbia University. She has presented at many local and national professional conferences: Systems Thinking in Action, ASTD, AQP, AHP, ASQC, International Conference of Work Teams, International Association of Facilitators, and the International Conference for the Institute of Noetic Sciences. Glenna is a Master Trainer in a wide range of programs and a Project Lead for customized curriculum design and change management engagements.
KENNETH WAGNER, Ph.D.
Ken brings over twenty five years of business and academic experience to Goal Success Consulting. His consulting experience has focused in organizational development, corporate culture, strategic analysis, merges and acquisitions, and competitive intelligence. Corporations for which he has conducted custom primary source research include Dupont, Covidien, Abbott Pharmaceuticals, Volvo, Saab, Atlas Copco and Google. Ken brings to his consulting direct management experience having previously worked as Managing Director for Bainbridge Consulting.
Ken has extensive experience leading simulations, teaching seminars and facilitating active, creative learning projects. He is a published author and experienced public speaker who has presented at numerous business and academic conferences. Ken has a Ph.D. in Sociology from the University of Pittsburgh. He has taught sociology at Hamilton College in Clinton, New York and at Stockholm University. He is also Founder and Executive Director of The Swedish Program at Stockholm University, a study abroad program.
JEFF SABO, M.B.A.
Jeff has 17 years of diverse HR experience, holding a variety of HR generalist and specialist roles with organizations such as Life Technologies, Dell, Home Depot, and the US Army. He has also served in line leadership positions as a Lean Consultant, Manufacturing Senior Manager, and Mergers & Acquisitions Planning Specialist. Jeff holds an MBA in Strategic Leadership from Penn State University.
APJ & INDIA FACULTY
GEORGE T.K. QUEK, M.B.A.
George is an accomplished consultant, coach and facilitator who works with leaders and their teams to improve their individual and organisational leadership and management performance. He has trained, coached and consulted for more than 3,000 executives and leaders from over 100 organisations throughout the Asia Pacific in the last 5 years. Prior to that, he had over 15 years of senior leadership experience with Fortune 500 and regional multi-national corporations.
George is a prolific knowledge contributor to his field. He is the author of the bestselling book “Service Unusual” (2005) which is distributed throughout Asia and published in English, Chinese and Thai. George has lived and worked in Singapore, U.S.A., Hong Kong, China, Taiwan, Thailand and Indonesia. As a result, he is proficient in the local languages and conducts coaching, facilitation and consulting in Mandarin, Cantonese, Thai in addition to English. His expertise is in leadership soft skills like Coaching, Mentoring, Influencing, Conflict Management and the practice of Servant Leadership. Besides consulting and facilitating, he also serves as an executive coach to leaders and executives. Some of the organizations he worked with are Pfizer, Prudential Assurance, ABB Industry, Rhodia, Deloitte Touche, Mead Johnson.
George is an adjunct faculty with the Center for Creative Leadership, the world’s leading leadership development provider, where he facilitates training programs and is ranked one of their top coaches in Asia. He is also an adjunct consultant with the world’s top corporate education provider, Duke Corporate Education of Duke University. He started his career as a consultant with Andersen Consulting (now known as Accenture) before joining ServiceMaster, a US Fortune 500 multinational that was on Fortune’s Most Admired Companies list and renowned for its service excellence. George later joined a regional logistics services group as its General Manager for Greater China where he lived and spearheaded start-ups. He was subsequently promoted to become the Vice President/Business Unit CEO with responsibility over 800 employees in 6 countries.
George earned both Bachelor and Master in Business Administration from the University of Texas at Austin. He qualifies with a Certificate in Corporate Coaching from Corporate Coach U, USA. George is a Master Trainer for the WorkPlace Big Five ProFile as well as a master certifier for DISC. He is also an accredited MBTI and FIRO-B administrator and practitioner. In addition, he is a certified NLP practitioner and is also certified in Center for Creative Leadership’s suite of 360 assessment tools like Benchmarks as well as the Conflict Dynamics Profile.
JOSÉ FERREIRA-FILHO, M.S.
Based in Singapore, José specializes in the APAC region as a leadership consultant providing executive coaching, group facilitation and career coaching. José’s experience includes delivering customized solutions in the areas of leadership, team effectiveness, global and cross-cultural leadership and coaching. He believes that awareness of your own cultural mental models will help you recognize and leverage differences when working with diverse people and teams. José has worked with a number of organizations and executives in this role within the APAC region with a variety of industries including Financial, Pharmaceutical, Telecommunications, IT, Service Providers and Government organizations.
José helps individuals enhance their understanding of the impact of their leadership presence and image through their body language. José published the following articles: “The berufsbildertest: Vocational Pictures” (Achtnich,M. & Ferreira Filho, J.,1994, The Career Development Quarterly) and “Dance as a choice for life. On professional dancers’ personality” (Ferreira Filho, J. & Willems, L.,1993, Bulletin van de Vereniging voor Dansonderzoek). He also translated into Portuguese the book “Der Berufsbilder Test. Projektives Verfahren zur Abklärung der Berufsneigung” by Martin Achnich (BBT. Teste de fotos de profissões. Método projetivo para a clarificação da inclinação professional, CETEPP, 1991).
José began his career as a clinical psychologist and psychotherapist. He holds a degree in Psychology from the University of Sao Paulo with a specialization in Career Counseling from the Université Catholique de Louvain. He has a Post-Graduate Diploma in Psychology and Sciences of Culture & Arts from the Vrije Universiteit Brussel in Belgium. He is fluent in 4 different languages and has lived in Brazil, U. S., Germany, Switzerland and Belgium and has traveled extensively worldwide.
Vrinda comes to Goal Success with 18 years of international experience in the areas of Human Resource Management, Recruitment, Learning and Organization Development. She has significant experience and success in working across cultures to achieve business targets, with the ability to integrate organizational goals and people management.
In her last Corporate role for Dell International Services, Vrinda has specialized in Learning and Organization Development, facilitating Professional and Leadership Development Programs, as well as business interventions at a regional and global level, the most recent of which – BEACON, received accolades and recognition from across the globe and the Dell Leadership team.
Having worked in the United States, United Kingdom, S. Korea and India, Vrinda’s forte lies in her ability to cut across geographies, to work with the business, enabling them to develop in-depth needs analysis, while providing customised training and development solutions. She is very process oriented, with excellent team leadership and interpersonal skills. Vrinda’s recent foray has been in the areas of Cross Cultural Training, Personnel Management and Leadership Coaching, across industries.
In her current position as a Sr Consultant, Vrinda has worked with and successfully facilitated Leadership Programs for CISCO, Dell, Goldman Sachs, SAP, Schneider Electric, Novell, Siemens, Swiss Re, Northern Trust, Akamai, Collabera, and Aditi Technologies, among others.
Vrinda holds a Master’s degree in Industrial Psychology and a Bachelor’s degree in Psychology. She is a certified practitioner of the Myers Briggs Type Indicator® (MBTI) Step I and II Instrument.
Gerald has over 23 years of experience in the field of learning and development and possesses diversified experience in various aspects around Human Resource Development (HRD). Gerald has trained in countries including Russia, Turkey, China, Taiwan, Hong Kong, South Korea, Japan, India, Australia, New Zealand, Vietnam, Thailand, Indonesia, Malaysia and Singapore. He is bilingual in English and Mandarin and also speaks fluent Cantonese. He has facilitated programs for organizations from both the public and private sectors such as SingTel, Oracle, VMware, Texas Instrument, Nortel, Western Digital, Sun Microsystems, Citibank, CIBA Vision, A*STAR, Land Transport Authority, Economic Development Board, Housing & Development Board, Port Of Singapore Authority, Ministry of Education, Ministry of Home Affairs, British American Tobacco, Gillette, DuPont, Exxon-Mobil, Apple Computer, GE Aviation, Symantec, and APM Terminals.
Gerald holds a Master of Science in Human Resource Development from South Bank University, a Bachelor of Business in Human Resource Management from University of Southern Queensland and the SIM Diploma in Training and Development.
SHANE DONOHOE, B.A.
Based in Ireland, Shane is a specialist training and development consultant who holds an honours degree in behavioural science and is accredited in the application and interpretation of a broad array of psychometric, ability and suitability tests. He works with organisations in undertaking training needs analyses, designing customised training programmes, assessing employee capabilities/developmental requirements and providing employee mentoring. He has developed and delivers integrated programmes in e.g. strategic agility, communications, command skills, business acumen, effective negotiations, conflict resolution and cultural relations/diversity.
Shane has in excess of 15 years’ operations, HR and learning and development (management) experience which has been gained with various blue chip multinational organisations. He is also qualified in the application of six-sigma process improvement methodologies and has delivered significant financial savings through the implementation of associated programmes.
ANETT HELLING, M.A.
Based in Dusseldorf and with over 20 years of experience in management development, Anett has worked as a trainer, coach and consultant with clients including major global organizations from telecommunication, pharmaceutical, chemical and IT industries, amongst others. Her focus of expertise is in the areas of team and leadership effectiveness, cross‐cultural competence as well as supporting people in developing consulting competence inside organizations. Her own corporate experience at Henkel, a global branded goods company as an HR manager has been an invaluable asset in this respect. Providing both training and coaching,
Anett has worked with a wide range of clients including EADS, Airbus, Philips, Huntsman, Mondi, Trelleborg, Danone, Novartis, and Nokia Siemens Networks, and Aviva. The focus of this work centered on developing individual leaders as well as on coaching and developing existing teams for more effectiveness. Anett graduated in political science and linguistics (M.A.) from the University of Hannover, Germany. She also holds a diploma in psychological counseling as well as . Currently, Anett is obtaining a a qualification in organizational and relationship systems coaching (ORSC) from with the Center for Right Relationship.
Simon holds a BA in Economics and a post graduate Diploma in Training and Development. He worked with Shannon Aerospace before focusing on the delivery of leadership development solutions. Simon delivers executive and team coaching as well as leadership training programmes to clients such as Dell, Schering Plough, Credit Suisse, Aviva, Alcon Laboratories, Kerry Group, GE Healthcare, Gilead Sciences, Tyco, McAfee, and NRA. He travels extensively across EMEA (Ireland, UK, Nordics, Germany, Italy, France, United Arab Emirates for clients delivering customised training programmes. He is responsible for the business development of FORTÉ in Ireland and UK as a premier provider of People Profiling Tools.
Simon’s other interests include farming and rural life, rugby, horse racing and breeding racehorses.